CTS-217
This course introduces computer training and support techniques. Topics include methods of adult learning, training design, delivery, and evaluation, creating documentation, and user support methods. Upon completion, students should be able to design and implement training and provide continued support for computer users.
-
Prerequisite:
Minimum grade of C in CTI-110 and CTI-120.
-
Corequisite:
None
| Class Hours | 2 |
|---|---|
| Lab Hours | 2 |
| Clinic, Coop, or Shop Hours | – |
| Credit Hours | 3 |