Computer Training Support


CTS-217

This course introduces computer training and support techniques. Topics include methods of adult learning, training design, delivery, and evaluation, creating documentation, and user support methods. Upon completion, students should be able to design and implement training and provide continued support for computer users.

  • Prerequisite:
    CIS-110 and DBA-110 or NOS-110
  • Corequisite:
    None
Class Hours 2
Lab Hours 2
Clinic, Coop, or Shop Hours
Credit Hours 3