Human Resources Development Technical Standards

Purpose Statement

All students in the Human Resources Development Courses are expected to meet certain technical standards which are essential for the successful completion of all phases of the program, and which reflect industry requirements and standards. To verify the student’s ability to perform these essential functions, students may be required to demonstrate the technical standards below.

Meeting these technical standards does not guarantee employment in this field upon graduation. The ability to meet the program’s technical standards does not guarantee a student’s eligibility for any certification exams or successful completion of the program.


Technical Standard Definition of Standards Examples
Critical Thinking/Problem-Solving Skills Abilities sufficient for classroom, lab, and work in simulated industry situations
  • Receive, interpret, and correctly complete assignments (e.g.: reading, writing, and presentations).
  • Understand the difference between fact and opinion.
  • Analyze feedback from instructors to make changes and improvements.
Interpersonal Skills

Ability to interact with others with respect from a variety of social, emotional, cultural, and intellectual backgrounds.

  • Establish rapport with classmates and others participating in projects.
  • Respect and care for individuals whose appearance, condition, beliefs, and values may conflict with your own.
  • Demonstrate sufficient emotional health to perform under stress, exercise good judgment, and promptly complete all academic learning responsibilities.
  • Exhibit ethical behavior and exercise good judgment.
Communication Skills Abilities sufficient for interaction with others in verbal, nonverbal, and written form.
  • Speak and write clearly in English.
  • Provide and follow directions from other members of the class or instructors.
  • Comprehend verbal instruction and/or written material to perform classroom activities, handouts, and workshops correctly and independently.
Coping Skills Ability to maintain a state of harmony.
  • Solves personal and interpersonal problems.
  • Minimizes stress and conflict.
  • Balances internal needs and external demands.
Mobility/Motor Skills Physical abilities are sufficient to move in one’s environment with ease and without restriction.
  • Move around and work in a classroom setting. Classes may be up to 8 hours in duration with scheduled breaks and may require presentations and moving within the classroom for group work.
  • Perform physical activities including but not limited to the manual dexterity sufficient to operate a computer, keyboard, and lab equipment.
  • Tolerate wearing personal protective equipment including but not limited to safety goggles, aprons, and gloves.
Auditory Skills Auditory abilities are sufficient to work effectively and safely.
  • Discern the instructor’s direction in a classroom, online, and lab environment.
  • Review videos in the classroom, online, and lab environment.
Visual Skills Visual ability is sufficient for observation and assessment necessary in the classroom, lab, and other locations on the campus.
  • Review course text.
  • Tolerate working indoors in artificial light and the glare of a computer screen.
  • Wear safety glasses/goggles.
Tactile Skills Tactile ability is sufficient for written communication and handling of equipment.
  • Use writing instruments, keyboards, and computer controls.
  • Use classroom equipment.
  • Assess, examine, and interpret findings through touch.
Environmental Ability to tolerate environmental stressors.
  • Practice standard safety precautions.
  • Work in areas that are close, crowded, and/or noisy.
Emotional/Behavioral Emotional stability is sufficient to maintain composure in stressful situations and assume responsibility/accountability for actions.
  • Adapt rapidly to changing environments and/or stress.
  • Calmly receive feedback.
  • Demonstrate honesty and integrity.


In the case of an otherwise qualified individual with a documented disability, appropriate and reasonable accommodations will be made unless doing so would fundamentally alter the essential training elements, cause undue hardship, or produce a direct threat to the safety of the patient or student.

Asheville-Buncombe Technical Community College is invested in full compliance with the Americans with Disabilities Act (ADA). Support Services is part of Student Services and is located in the K. Ray Bailey Student Services Center. For detailed information or to request accommodations visit Support Services. An appointment is recommended prior to enrollment in order to discuss any special concerns.