Information Technology: PC Installation and Maintenance Certificate

Information Systems
Program Code: C25590I3

Information Technology: PC Installation and Maintenance Certificate

Students learn how to install, optimize, upgrade, and troubleshoot personal computer hardware and software. They gain both theoretical and hands-on experience using a variety of current hardware and software technologies. Topics such as testing electrical components, using diagnostics utilities, and user PC support interactions will be covered.

Preparation for the A+ Certification examination is an integral objective of this certificate program. Success as a PC technician requires essential knowledge and skills that may be tested by the internationally-recognized A+ Certification exam.

Specific Requirements

Courses requiring a grade of "C" or better: CIS, CTS, NOS

Courses in this program

Course Course Code Credit Hours Link to course details

This course introduces computer concepts, including fundamental functions and operations of the computer. Topics include the identification of hardware components, basic computer operations, security issues, and use of software applications. Upon completion, students should be able to demonstrate an understanding of the role and function of computers and use the computer to solve problems. Microsoft Office will be used in this course; this includes Word, Excel, Access, and PowerPoint.

This course introduces students to a broad range of operating system concepts, including installation and maintenance. Emphasis is placed on operating system concepts, management, maintenance, and resources required. Upon completion of this course, students will have an understanding of OS concepts, installation, management, maintenance, using a variety of operating systems. The course will include file management and simple user creation under at least two operating systems.

Course Course Code Credit Hours Link to course details

This course covers the basic hardware of a personal computer, including installation, operations, and interactions with software. Topics include component identification, memory-system, peripheral installation and configuration, preventive maintenance, hardware diagnostics/repair, installation and optimization of the system software, commercial programs, system configuration, and device drivers.

This course develops the necessary skills for students to develop both GUI and command-line skills for using and customizing a Linux workstation. Topics include Linux file system and access permissions, GNOME Interface, VI editor, X Window System expression pattern matching, I/O redirection, network and printing utilities. Upon completion, students should be able to customize and use Linux systems for command line requirements and desktop productivity roles. This is a Red Hat Academy course.

This course introduces operating system concepts for single-user systems. Topics include hardware management, file and memory management, system configuration/optimization, and utilities. Upon completion, students should be able to perform operating systems functions at the support level in a single-user environment.

Course Course Code Credit Hours Link to course details

This course provides advanced knowledge and competencies in hardware and operating system technologies for computer technicians to support personal computers. Emphasis is placed on configuring and upgrading; diagnosis and troubleshooting; as well as preventative maintenance of hardware and system software. Upon completion, students should be able to install, configure, diagnose, perform preventative maintenance, and maintain basic networking on personal computers.

Total Credit Hours Required:
18

Curriculum is based on the 2021-22 catalog.

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