Business Support


Training on software and functions to support the business: Excel and all MS Office products, databases, Google Office, and more.

For more information, contact ewd@abtech.edu / (828) 398-7760.

Available Classes

Build a complete structured OJT program in just 2 days! Expert OJT™is more than on-the-job training (OJT), it is a rapid response OJT training and job aid writing system. With the right system, you can train any employee for the competitive results your company needs. Expert OJT™trains you to pass along the knowledge and information that you and others actually use to make your company work –your valuable experience. We help you turn your company into a “learning organization” where those who are expert performers become expert on-the-job trainers. Use it anywhere in your organization when you need: A) employees trained fast; B) training for new products or services developed fast; and/or C) job aids (documentation) produced in days not months

Course Description:

In this 16-hour training, you will learn how to audit to the requirements of the standard and develop your auditing skills. Our instructor will discuss, virtually, the ISO 9001:2015 QMS standard requirements, and provide guidance on how to audit the ISO 9001:2015 requirements. By attending this two-day course you will be capable of:

  1. Understanding the ISO 9001:2015 requirements
  2. Planning an audit program and process-specific audits
  3. Preparing for process-based audits using process diagrams and checklists
  4. Performing audits by applying techniques to effectively assess the key new requirements of Context of the Organization, Risk-Based Thinking, Organizational Knowledge, Process Approach, and the Plan, Do, Check, Act cycle
  5. Generating audit findings that will help the organization improve
  6. Providing exceptional audit documentation

Each participant will receive a rented copy of the ISO 9001:2015 standard and unique links for attending class virtually

 Celemi Apples & Oranges™ is Celemi’s best-selling solution, and probably the best-selling business simulation in the world. Participants get an overview of how their whole organization functions and relate their daily actions and decisions to the company’s profit and loss statement, balance sheet, and cash flow statement. Participants are grouped into teams that run one company each, competing with the other teams. To see if they win or lose, they have to complete the financial statements every simulated year. The learning curve is steep and with their new insight, participants come up with ideas on how to improve profitability.

  • Dates: 9/28/22
  • Time: 8:00 a.m. - 5:00 p.m.
  • Class Location: AHWD 245
  • Instructor: John Erwin

Reserve a seat now