Hospitality Management Certificate

Hospitality Management
Program Code: C25110L3

Hospitality Management Certificate

The Hospitality Management certificate provides line employees with the concepts and skills to upgrade or cross-train in their careers in the hotel and restaurant management industry. In addition, the successful completion of CUL-110, HRM-225, and HRM-245 leads to nationally recognized certifications from the National Restaurant Association and the American Hotel and Lodging Association.

Specific Requirements

Courses requiring a grade of “C” or better: CUL and HRM

Courses in this program

Course Code Course Credit Hours Link to course details

This course introduces the basic principles of sanitation and safety relative to the hospitality industry. Topics include personal hygiene, sanitation and safety regulations, use and care of equipment, the principles of food-borne illness, and other related topics. Upon completion, students should be able to demonstrate an understanding of the content necessary for the successful completion of a nationally recognized food/safety/sanitation exam.

This course introduces the management of beverages served in hospitality operations. Topics include history and trends; service, procurement, and storage; knowledge and control of wines and fermented/distilled beverages; and non-alcoholic beverages, coffees, and teas. Upon completion, students should be able to demonstrate an understanding of responsible alcohol service and the knowledge of beverages consumed in a hospitality operation.

This course covers planning, organizing, directing, and analyzing the results of marketing programs for the hospitality industry. Emphasis is placed on target marketing, marketing mix, analysis, product and image development, use of current media, sales planning, advertising, public relations, and collateral materials. Upon completion, students should be able to apply the marketing process as it relates to the hospitality industry.

Course Code Course Credit Hours Link to course details

This course covers the rights and responsibilities that the law grants to or imposes upon the hospitality industry. Topics include federal and state regulations, historical and current practices, safety and security, risk management, loss prevention, relevant torts, and contracts. Upon completion, students should be able to demonstrate an understanding of the legal system and the concepts necessary to prevent or minimize organizational liability.

This course introduces controls and accounting procedures as applied to costs in the hospitality industry. Topics include reports, cost control, planning and forecasting, control systems, financial statements, operational efficiencies, labor controls, and scheduling. Upon completion, students should be able to demonstrate an understanding of food, beverage, and labor cost control systems for operational troubleshooting and problem-solving.

This course introduces a systematic approach to human resource management in the hospitality industry. Topics include training/development, staffing, selection, hiring, recruitment, evaluation, benefits administration, employee relations, labor regulations/laws, discipline, motivation, productivity, shift management, contract employees and organizational culture. Upon completion, students should be able to apply human resource management skills for the hospitality industry.

Total Credit Hours Required:
17

Curriculum is based on the 2024-2025 catalog.

Good To Know

Why General Education?

You may be asking yourself, “Why do I have to take (course name) when it is not directly related to my major?”

General Education courses will help you develop skills necessary to be successful in your major and in life. General Education can teach you how to talk to your employer, write a paper in a major course, understand interest rates on your car, and much more. General Education can also give you the skills to be a better member of society and a more informed citizen. Critical thinking, global understanding, and appreciation for the human experience are hallmarks of a well-rounded education.

How many hours of General Education do I have to take?

If you are enrolled in an Associate of Applied Science Degree program, a minimum of 15 general education hours are required in the following categories:

  • Six hours from Communication
  • Three hours from Humanities & Fine Arts
  • Three hours from Social & Behavioral Science
  • Three hours from Natural Science & Mathematics

General Education courses have been pre-selected for you by your faculty from the following list:

CommunicationHumanities & Fine ArtsSocial & Behavioral ScienceNatural Science & Mathematics
COM-110ART-111ECO-251BIO-161
COM-120ART-114ECO-252BIO-163
COM-231ART-115HIS-111BIO-168
ENG-110HUM-110HIS-112MAT-110
ENG-111HUM-115HIS-131MAT-121
ENG-112MUS-110HIS-132MAT-143
ENG-114MUS-112POL-120MAT-152
 PHI-215PSY-150MAT-171
 PHI-240SOC-210PHY-110/110A
  SOC-225PHY-121

 

Degrees designed to transfer to universities require more general education hours. If you are enrolled in the Associate in Arts or Associate in Science, you are required to take 45 hours of General Education from the following categories:

  • Six hours in English Composition
  • Six to nine hours in Communication/Humanities & Fine Arts
  • Six to nine hours in Social & Behavioral Sciences
  • Three to eight hours in Mathematics
  • Four to eight hours in Natural Sciences
  • 11 to 14 additional General Education hours

If you are enrolled in the Associate in Engineering, you are required to take 42 general education hours from the following:

  • Six hours in English Composition
  • Six hours in Communication/Humanities & Fine Arts
  • Six work hours in Social & Behavioral Sciences
  • 12 hours in Mathematics
  • 12 hours in Natural Sciences

If you are enrolled in the Associate in Fine Arts in Visual Arts, you are required to take 25 general education hours from the following:

  • Six hours in English Composition
  • Six hours in Communication/Humanities & Fine Arts
  • Six hours in Social & Behavioral Sciences
  • Three to four hours in Mathematics
  • Four hours in Natural Sciences

Additional information about General Education for transfer degrees, including courses that satisfy each category, may be found in the current College Catalog.

What will I learn in General Education?

At A-B Tech, our faculty have designed a general education core so that A-B Tech graduates will learn the following:

Students will critically evaluate information:

  • Students will demonstrate information literacy.
  • Students will critique works of human expression.
  • Students will analyze scientific literature.

Students will solve problems:

  • Students will identify processes.
  • Students will analyze problems.
  • Students will interpret the results.
  • Students will recommend appropriate strategies or solutions.

Students will effectively communicate.

  • Students will communicate appropriately about the subject.
  • Students will communicate appropriately with the audience.
  • Students will communicate appropriately for the medium.

Ever wonder how A-B Tech awards credit for a certain course?

A-B Tech complies with the North Carolina State Board of Community Colleges Code, so your courses are assigned the course level and receive the same amount of credit as courses at all 58 North Carolina Community Colleges.

If you want to read more about this, see the A-B Tech Policy and Procedure for the Assignment of Course Level Credit.