Section I: Food, Housing, and Clothing/Diapers
Salvation Army
- Schedule: 2nd Wed of Month from 9:00 a.m. - 12:00 noon On other days, please call to make an appointment to pick up food (Mon-Thurs from 9:00 a.m. - 4:30 p.m.)
- Phone: (828) 622-3355
- Address:
The Lord’s Harvest
Located in Mars Hill, NC, please see website for details
- Website: The Lord’s Harvest
- Phone: (828) 808-5002
Beacon of Hope
- Food Distribution: Monday – Friday from 12:00 noon to 4:00 p.m.
- Phone: (828) 649-3470
- Address:
Neighbors in Need
- Hours: Tuesday: 1:00 p.m. – 3:00 p.m.
- Phone: (828) 649-3622 “press option 2”
- Address:
Forks of Ivy Baptist Church
- Hours: 1st Saturday of the month from 9:00 a.m. - 12:00 noon
- Phone: (828) 380-1026
- Address:
For those without transportation, free local delivery may be available
Little Free Food Pantry
Located at the entrance of Mars Hill United Methodist Church parking area where anyone may drop off items or pick up food items as needed any time of the day 24/7. The Girl Scouts keep it stocked assisted by interested persons in the church and community.
Madison County Libraries Free Food Pantry
Located at each branch of the Madison County Public Libraries, anyone may drop off food items or pick up food items as needed during business hours (9:00 a.m. - 6:00 p.m. weekdays, 9:00 a.m. - 2:00 p.m. Saturdays).
- Phone: (828) 649-3741
- Address:
YMCA Mobile Market
- Website: YMCA of Western North Carolina
- Hours: 1st and 3rd Wednesday of the month from 3:00 p.m. - 4:00 p.m.
- Address:
Ebbs Chapel Food Pantry
- Hours: Every Saturday from 9:00 a.m. - 11:00 a.m.
- Phone: (828) 689-5486
- Address:
Farm Fresh Produce Prescription Program
Income-based program for individuals/families enrolled in or eligible for free or reduced lunches, SNAP, WIC, CHIP and/or Medicaid. Do not have to be a US citizen Madison County Health Department enrolls individuals.
- Phone: (828) 649-3531
Wild Hearts Farm & Sanctuary - Free Food Share
At the Farm Connection, they provide prepackaged food boxes that generally include fresh fruits, vegetables, herbs, and some non-perishables. Sign up system to reserve a box to pick up at 4:30 p.m. on Tuesdays. Anyone not signed up is free to come at 5:00 p.m. to pick up unclaimed or extra boxes. Call Beryl Lynn (828) 319-5319 and leave a message with your name and phone number to reserve a box to pick up.
MANNA Express
Food distribution is on the 4th Friday of the month from 12:00 noon - 2:00 p.m. at Cooperative Extension.
- Phone: (828) 649-2411
- Address:
Community Housing Coalition of Madison
May apply online, email CHC with “request for assistance” in the subject line and contact information, or call and request an application. To be eligible for assistance, clients must be residents of Madison County, NC. A critical function of each repair project CHC takes on is the initial on-site assessment of the needs to develop the total scope of the project.
- Website: Community Housing Coalition
- Phone: (828) 649-1200
- Address:
Asheville Area Habitat for Humanity
Serving Madison and Buncombe Counties with affordable homeownership and home repair programs. Seeking volunteers to help build and repair homes.
- Website: Asheville Area Habitat for Humanity
- Contact: Stephanie Wallace
- Phone: (828) 210-9383
Information for homeless students and their families
- Contact: Madison County Schools Homeless Liaison Marshay Huskins
- Phone: (828) 649-9276 Ext. 10127
- Address:
NC State Homeless Coordinator
- Contact: Lisa Phillips
- Phone: (336) 315-7491
Marshall Housing Authority
- Phone: (828) 649-2545
- Address:
Tobacco Free
Mars Hill Housing Authority
- Phone: (828) 689-4531
- Address:
Hot Springs Housing Authority
- Phone: (828) 622-3237
- Address:
Madison County Housing Authority
- Phone: (828) 689-2721
- Address:
Mashburn Gap Apartments
- Phone: (828) 649-3317
- Address:
Homeward Bound Rapid Rehousing Program
- Hours: Mon, Tues, Thurs, and Fri from 8:00 a.m. to 2:00 p.m., Wed from 8:00 a.m. to 11:30 a.m.
- Email: info@homewardboundwnc.org
- Phone: (828) 258-1695
- Address:
Western North Carolina AIDS Project WNCAP
- Website: WNCAP
- Hours: Monday – Friday 9:00 a.m. to 5:00 p.m.
- Email: info@wncap.org
- Phone: (828) 252-7489
Balance of State Continuum of Care (BoS CoC) NC Coalition to End Homelessness
The Balance of State Continuum of Care is made up of 79 mostly rural counties in North Carolina. These counties are coordinated through Regional Committees. Each Regional Committee has designed a Coordinated Assessment process for their area. To find more information about each region, please go to the Balance of State Coordinated Assessment page or call NCCEH at (919) 755-4393. Madison County Agency and/or System Lead is in Jackson County.
- Website: NC Coalition to End Homelessness
- Phone: (828) 278-7433
- Regional Contacts: County Agency and/or System Lead Primary Contacts
Madison County Health Department
May be able to supply diapers, infant and toddler clothing, and other childcare items such as strollers, pack-and-plays, car seats, walkers, swings, booster seats, and other items pending availability.
- Phone: (828) 649-3531
- Address:
My Sisters Attic
- Contact: Joyce Cody or Crystal Webb
- Phone: (828) 649-2582
- Address:
Abiding Hope, Inc.
Mother/Baby Supplies -maternity and baby clothes up to size 2T, diapers, wipes, formula and more
- Website: www.abidinghopeinc.org
- Phone: (828) 680-1230
- Text: (828) 380-6458
- Email: info@abidinghopeinc.org
- Mailing Address:
- P.O. Box 374 105 Chestnut Street
Mars Hill, NC 28754
- P.O. Box 374 105 Chestnut Street
Ebbs Chapel Clothes Closet
- Hours: Every Saturday 9 a.m. - 11:00 a.m.
- Phone: (828) 689-5486
- Address:
ReClaim Madison
Discounts are available for Community Housing Coalition, Beacon of Hope, or any other Madison County Social Services client as a referral.
- Phone: (828) 649-0100
- Address:
Beacon of Hope
Provides emergency assistance with food, clothing, household items, bedding, and personal hygiene for a $35 voucher available to those in need, and covers anything in the Thrift Store and/or Madison Community Market. Member credit program open to those who meet pantry income guidelines. Members volunteer and receive $8/hour in-store credit for up to 10 hours per month ($80 credit total).
- Hours: Monday - Saturday, 10:00 a.m. - 4:00 p.m.
- Phone: (828) 649-3470
- Address:
Goodwill
May be able to provide a $10 gift card to use in-store if the patient requests to speak to the manager or assistant manager at the Weaverville location.
- Hours: 9:00 a.m. - 8:00 p.m.
- Phone: (828) 645-8620
- Address:
East Asheville United Methodist Church
- Hours: 2nd and 4th Monday from 4:00 p.m. - 6:00 p.m.
- Email: eastashevilleumc@gmail.com
- Phone: (828) 299-9742
- Address:
BEAR Closet – Weaverville
- Phone: (828) 658-5373
BEAR Closet at Abernethy UMC – Asheville
- Phone: (828) 254-2612, option 1
BEAR Closet at Snow Hill UMC – Candler
- Phone: (828) 670-1884
St. Paul’s UMC BEAR Closet – Asheville
- Phone: (828) 252-6512
Loving Hearts for Christ BEAR Closet – Marion
- Phone: (828) 415-0812
Catholic Charities – Asheville
- Phone: (828) 255-0146
Children & Family Resource Center – Hendersonville
- Phone: (828) 698-0674
Sharing House – Brevard
- Phone: (828) 884-2866
Emergency Diaper Assistance
Section 2: Utility and Transportation
Mars Hill Baptist Church
May be able to help with emergency funds for heating, utilities, etc. provided they have funding.
- Phone: (828) 689-2911
- Address:
St. Andrews Catholic Church
May be able to assist with electrical services and gas money if funding allows
- Phone: (828) 689-3719
- Address:
Rural Organizing and Resilience
May be able to supply firewood
- Phone: (615) 628-7439
Madison County Department of Social Services
- Phone: (828) 649-2711
- Address:
Appalachian Voices
May be able to help with weatherization and electric bill dept, please see the PDF on the website for information and resources
LIEAP Low Income Energy Assistance Program
For General Information about the LIEAP program.
Contact the local Department of Social Services to apply:
Weatherization Assistance Program
Contact the local designated service provider for Madison and Buncombe County at (828) 252-2495, other county contacts are listed on the link, how to apply.
Community Action Opportunities
Home Weatherization: At A-B Tech Madison
- Phone: (828) 649-3231
Weatherization/HARRP Application
- Phone: (828) 252-2495
- Fax: (828) 253-6319
- Address:
Complete application
NC Department of Health and Human Services
Link with additional resources for various energy service providers and other assistance programs
Duke Energy Utility Assistance
Search for eligibility online at Duke’s website.
- Website: Duke Energy Special Assistance
Neighbors in Need
To be eligible for assistance, clients must be residents of Madison County, NC. For Heating Assistance, the Neighbors in Need program begins on the first Tuesday in December. The one-time heating assistance payment per household is for a 12-month period. Currently, the 2021/2022 stipend is not yet available. There is assistance for electric heat, heating oil, propane, kerosene, and firewood.
Clients can sign up for assistance in advance if they believe they will need help in the coming winter. After the client’s eligibility is determined, they will receive a postcard in the mail with the amount of assistance for which they are eligible. Clients can apply in person at 165 South Main Street in Marshall, NC starting now. If a client urgently needs assistance, they can bring their heating bill statement to Neighbors in Need at the above address to apply.
Clients 60 years of age or older must first apply to DSS for assistance. If they still need heating assistance after applying to DSS, they can then apply to Neighbors in Need. Assistance for non-heating electric bills, as well as food, is available year-round. For non-heating electrical bills, the stipend is $100.00 for an individual and $200.00 for a household.
- Hours: Tuesdays from 1:00 p.m. to 3:00 p.m.
- Phone: (828) 649-3622 option 2
- Address:
Madison County Transportation Authority
Fee Schedule
- Free for: 60+, Veterans, and those using it for employment purposes
- $5 Round trip -w/in Madison County
- $6 Round trip – Weaverville
- $12 Round trip – Asheville
A personal care assistant may ride with you at no additional charge
- Website: Madison County Transportation Authority
- Hours: Monday-Friday 8:00 a.m. – 4:30 p.m.
- Phone: (828) 649-2219
- Address:
Madison County Department of Social Services
Coordinates Non-Emergency Medical Transportation
- Phone: (828) 649-2711
- Address:
Non-Emergency Medical Transportation For Medicaid Managed Care Patients
AmeriHealth Caritas
- Phone: Member Services – (855) 375-8811
Carolina Complete
- Phone: ModivCare – (855) 397-3601
Healthy Blue
- Phone: ModivCare – (855) 397-3602
United Healthcare
- Phone: ModivCare – (855) 397-3604
WellCare
- Phone: One Call - (877) 598-7602
Modivcare Corporate
- Phone: (404) 888-5800 opt 9 for operator. Or you may arrange transport online at Modivcare
Vehicle – purchase or repairs
- Website: Working Wheels
- Phone: (828) 633-6888
- Address:
Able to purchase a working used car for $610 and/or get assistance with repairing your car. If you get your car repaired, you are responsible for 10% of the repair bill and need to pay a $100 application fee which will go towards the repair bill cost.
Section 3: Medical, Dental, Behavioral Health and Disability
Medical Access Plan (MAP)
Health Insurance for Madison Residents
- Requirement: Must be a patient of the Hot Springs Health Program
- Income-based: All individuals within the household qualify if not receiving Medicaid
- Contact: Chris Chandler Mashburn Medical Center
- Phone: (828) 649-3500
- Fax: (828) 649-1032
Mashburn Medical Center
- Hours: Monday - Friday from 9:00 a.m. - 5:00 p.m.
- Phone: (828) 649-3500
- Address:
Hot Springs Medical Center
- Hours: Monday - Friday from 9:00 a.m. - 5:00 p.m.
- Phone: (828) 622-3245
- Address:
Laurel Medical Center
- Hours: Monday - Friday from 9:00 a.m. - 5:00 p.m.
- Phone: (828) 656-2611
- Address:
Mars Hill Medical Center
- Hours: Monday - Saturday from 9:00 a.m. - 5:00 p.m., Sunday from 1:00 p.m. - 5:00 p.m. (these are temporary hours)
- Phone: (828) 689-3507
- Address:
Medication Assistance Program
Hot Springs Health Program prescription assistance. Please note that Medicaid recipients do not qualify for the MAP Program and it is only available to patients at Hot Springs Health Program.
- Phone: (828) 649-3500
- Address:
Madison County Health Department
May assist with vaccinations, sick visits, prenatal care, child health, testing for communicable diseases, sexually transmitted infections visits, WIC, BCCCP (Breast Cervical Cancer Control Program ) and Wise Woman, family planning, high-risk pregnancy (CMHRP) and high-risk infant 0-5 yo (CMARC) case management Programs, Hepatitis C treatment, and opioid use disorder treatment.
- Phone: (828) 649-3531
- Address:
Health-e-Neighbors at the Outland Family Clinic
Fee-waived appointments are available every day. Call for an appointment.
- Phone: (828) 490-6777
- Address:
Telehealth Appointment Space
All three branches of the Madison County Public Libraries provide private, reservable spaces for residents to conduct telehealth appointments. A telephone or laptop can be provided, if needed, to facilitate the appointment. Free internet is available at all library locations.
Hot Springs
- Phone: (828) 622-3584
- Address:
Mars Hill
- Phone: (828) 689-5183
- Address:
Marshall
- Phone: (828) 649-3741
- Address:
Accucare
Provides home medical equipment services-(including maternity products)
Accepts Medicaid
- Phone: (828) 236-3100
- Fax: (828) 236-3108
- Address:
Mission Health and Hospital Memorial Campus
- Phone: (828) 213-1111
- Address:
Mission St. Joseph Campus
- Phone: (828) 213-1111
- Address:
Mission Children’s Hospital
Prepare for Your Baby’s Birth at Mission
Abiding Hope, Inc
Free Urine Pregnancy Testing, Free Limited OB Ultrasounds Parenting Classes Pregnancy Loss/Grief Support, Abortion Recovery Support, Community Resource Referrals
- Website: Abiding Hope
- Email: info@abidinghopeinc.org
- Phone: (828) 680-1230
- Text: (828) 380-6458
- Mailing Address:
- P.O. Box 374
105 Chestnut Street
Mars Hill, NC 28754
- P.O. Box 374
Children’s Developmental Services Agency (CDSA)
- Contact: Maggie Panther
- Phone: (828) 251-6091
- Fax: (828) 251-6911
- Address:
Child Health Audiology Consultant
North Carolina Division of Public Health
- Phone: (828) 658-1739
Madison County Health Department
- Phone: (828) 649-3531
- Address:
Biltmore OB/GYN
- Office Hours: Monday - Friday from 8:00 a.m. - 4:15 p.m.
- Phone: (828) 277-7727
- Address:
Laurel OB/GYN, PA
- Hours: Monday - Friday from 8:00 a.m. - 5:00 p.m.
- Phone: (828) 253-5381
- Fax: (828) 253-9087
- Address:
MAHEC Women’s Health Center
- Hours: Monday - Friday from 8:30 a.m. - 4:00 p.m.
- Phone: (828) 771-5500
- Address:
Grace OB/GYN
- Hours: Monday - Friday from 8:00 a.m. - 5:00 p.m.
- Phone: (828) 252-1050
- Address:
Madison County Health Department
- Phone: (828) 649-1271
- Address:
French Broad Family Dentistry
- Phone: (828) 649-2621
- Address:
Mars Hill Dentistry
- Phone: (828) 689-4311
- Address:
* Call to see if they are accepting new patients.
Medicaid Prepaid Health Plan (PHP) Mental Health Crisis Phone: Numbers
If you need to call a Medicaid Plan/PHP about an urgent mental health, please use the numbers below. This is Not for routine use but only when you have a time-sensitive mental health concern such as a positive depression screen and suicidal behavior.
AmeriHealth
- Phone: (833) 712-2262
Carolina Complete
- Phone: (833) 552-3876 (TTY: 711)
Healthy Blue
- Phone: (844) 594-5076 (TTY 711)
United
- Phone: (877) 614-0484
WellCare
- Phone: (855) 582-6265
Lifeline Suicide Prevention
- Phone: (800) 273-8255 (24/7)
October Road
- Website: October Road
- Phone: (828) 350-1000
- Address:
Vaya Health
- Website: Vaya Health
- Phone: (828) 225-2785
- Address:
RHA Behavioral Health Services
- Phone: (828) 649-9174
- Address:
RHA of Asheville
- Hours: Monday - Friday; 9:00 a.m. – 5:00 p.m.
- Phone: (828) 254-2700
- Address:
RHA Behavioral Health Crisis Center
- Hours: Open 24 hours daily 8:00 a.m. -Sunday 8:00 p.m., only closed Sunday nights 8:00 p.m. - 8:00 a.m.
- Phone: (828) 210-2651
- Address:
RHA Mobile Crisis Management
- Hours: Available 24 hours a day/7 days a week Will be at the person in need’s location within 1-2 hours
- Phone: (888) 573-1006
Trans Lifeline
Nonprofit organization offering direct emotional and financial support to trans people in crisis.
- Website: Trans Lifeline
- Phone: (877) 565-8860
RHA Behavioral Health Urgent Care
Disability Rights North Carolina
NC Division of Vocational Rehabilitation
Assists people with disabilities to achieve their goals for employment and independence
VAYA Health
- Website: VAYA Health
- Website: VAYA Health | Intellectual / Developmental Disabilities
- Phone: (828) 225-2785
- Address:
Byram Healthcare
Provides home durable medical equipment services
Accepts Medicaid
- Website: Byram Healthcare
- Phone: (877) 902-9726
- Fax: (888) 233-1799
Section 4: Substance Use and Smoking Cessation
Madison Substance Awareness Coalition (MSAC)
Narcan and Lock Box distribution and connection to other resources.
- Contact: Heather Sharp
- Email: hsharp@madisoncountync.gov
- Phone: (828) 649-3531 ext. 232
The Eleanor Health Foundation
Substance Use Disorder Recovery Financial Help
Apply for scholarships related to substance use treatment and/or social determinants of health needs (ex. Utilities, rent deposit, legal fees, car repairs, etc.)
- Website: Dayspring Foundation
Holler Harm Reduction
Holler Harm Reduction is a free and confidential service that provides delivery of Harm Reduction supplies and overdose prevention materials to folks using drugs in rural Western North Carolina.
- Phone: (828) 290-9066
- Address:
Madison County Health Department
Medication for Opioid Use Disorder
- Contact: Rachel Potter
- Email: rpotter@madisoncountync.gov
- Phone: (828) 649-3531
Smoking Cessation
Quitline NC
- Phone: 1 (800) QUIT-NOW
- Phone: 1 (800) 784-8669
Mission Hospital Smoking Cessation Program
- Phone: (828) 213-5527
AL-ANON Family Group
Meets every Tuesday at Marshall Presbyterian Church.
- Hours: 6:00 p.m. - 7:00 p.m.
- Address:
Section 5: Employment and Legal
Life Works Madison County (Self Sufficiency Program ) “Helping People. Changing Lives.”
- Email: admin@communityactionopportunities.org
- Phone: (828) 252-2495
- Fax: (828) 253-6319
- Address:
Career and Employment Support
The Madison County Public Libraries are committed to helping individuals meet their economic, financial, and career goals. To that end, they provide Free computer access at all three branches, links to resume and employment resources on their website, one-on-one technical assistance, and Free in-person and online workshops for developing the technical skills needed for success in the workplace.
Hot Springs
- Phone: (828) 622-3584
- Address:
Mars Hill
- Phone: (828) 689-5183
- Address:
Marshall
- Phone: (828) 649-3741
- Address:
NC Works Career Center - Madison
- Email: ncworksmadison@abtech.edu
- Hours: Monday - Friday; 8:00 a.m. – 5:00 p.m. & by appointments
- Phone: (828) 782-2632
- Address:
Senior Community Service Employment Program
- Contact: Linda Holt, SCSEP Coordinator
- Email: info@landofsky.org
- Phone: (828) 251-6622
- Fax: (828) 251-6353
- Address:
NC Works Career Center - Asheville
- Hours: Monday - Friday; 8:30 a.m. – 5:00 p.m.
- Phone: (828) 251-6200
- Address:
Irene Wortham Center, Inc
- Contact: Matthew Lands (Job Openings & Employment @ (828) 274-6067)
- Phone: (828) 274-7518
- Fax: (828) 274-1582
- Address:
Pisgah Legal Services
Pisgah Legal has Programs to potentially restore an individual’s suspended driver’s license, a criminal record expunction Program, and is potentially able to assist with getting people enrolled with health insurance, child tax credits, and income credits. Please call to Hours a consultation, since the Marshall office is not usually staffed.
- Phone: (828) 253-0406
- Address:
Pisgah Legal at Hot Springs Health Program
Help with Affordable Care Act (ACA) health insurance enrollment, income tax assistance, benefits and resource assistance, and connection to free civil legal services.
- Website: Pisgah Legal Services
- Phone: (828) 253-0406
Legal Aid of North Carolina
- Website: Legal Aid of North Carolina
- Phone: (866) 219-5262
- Fax: (828) 239-2995
- Address:
Section 6: Madison County Area Schools
Brush Creek Elementary School
- Phone: (828) 649-1547
- Fax: (828) 649-1528
- Address:
Hot Springs Elementary School
- Phone: (828) 622-3292
- Fax: (828) 622-3685
- Address:
Mars Hill Elementary School
- Phone: (828) 689-2922
- Fax: (828) 689-5536
- Address:
Madison Middle School
- Phone: (828) 649-2269
- Fax: (828) 649-9015
- Address:
Madison High School
- Phone: (828) 649-2876
- Fax: (828) 649-0104
- Address:
Madison Early College High School
- Phone: (828) 649-0319
- Fax: (828) 649-0619
- Address:
Madison County Community Learning Centers: Woodson Branch Nature School
Services provided are K-8th grade education:
- After School Program
- Summer Camps
- Adult Workshops
Contact Information:
- Phone: (828) 206-5296
- Address:
A-B Tech of Madison
GED Test Fee: $20 but class is free
- Hours: Tuesday & Thursday from 11:00 a.m. – 7:00 p.m.
- Phone: (828) 649-2947
- Address:
Madison County Literacy Council
- Phone: (828) 689-2845 Call for further information
- Address:
NC Works Next Gen
An individualized Program that provides money and support for school and work.
Eligibility:
16-24 years old Live in Buncombe, Madison, or Transylvania County Not currently enrolled in school.
Program Assistance:
Money for HSE (GED/HiSet) tests Money for A-B Tech or Blue Ridge Programs (short and long-term Programs) Assistance with transportation and childcare available Paid internship opportunities with local businesses Connections to local businesses for employment Resume, interview, and job search assistance Support of a career coach/mentor to help you navigate your next steps.
For more information:
- Contact: Laura Blanchard
- Email: lblanchard@goodwillnwnc.org
- Cell: (828) 989-4231
Section 7: Childcare and Child Related Needs
Updated information on licensed childcare centers may be found by contacting the Southwestern Child Development Commission.
Southwestern Child Development Commission
For childcare referrals the Southwestern Resource Coordinator is available to help families make informed decisions about quality childcare and other parenting concerns. Simply answer some questions about your childcare needs and they will provide you with a listing of referrals that meet your childcare criteria.
- Website: Southwestern Child Development Commission
- Hours: Monday through Friday from 8:00 a.m. to 5:00 p.m.
- Toll-Free: (877) 752-5955
- Phone: (828) 586-5561 ext. 314
Madison County Smart Start (Madison County Partnership for Children and Families)
Serving children age 5 and their families and childcare providers Support for licensed childcare centers and providers, free caregiver/child playgroups (“Kith and Kin”), early literacy Programs, subsidy for licensed childcare for parents working or in school full time (through Madison County DSS), also “Little Learning Library” for parent/caregiver/service provider use.
- Website: Madison County Smart Start
- Phone: (828) 689-1525
Madison County Kith & Kin Play Days
Caregivers and birth-5 children attend together; facilitated by an early childhood professional; free Marshall and Hot Springs Libraries & Beech Glen Community Center of Mars Hill.
- Website: Madison County Kith & Kin Play Days
- Phone: (828) 689-1525
Early Intervention
Exceptional Children’s Department for Madison County Schools
Ages 3 and above
- Phone: (828) 649-9276
Child Care Vouchers
To apply: call/visit DSS; based on income/household; Parent must be working/going to school full time.
There may be a waiting list.
Madison County DSS
- Phone: (828) 649-2711
Bicycle Helmet Initiative
North Carolina Department of Transportation
- Website: Bicycle Helmet Initiative
Madison County Sheriff’s Office
- Phone: (828) 649-2721
- Address:
Safe Kids Western North Carolina
Call for appointment
- Website: Safe Kids Western North Carolina
- Phone: (828) 689-2022
- Address:
Mars Hill Baptist Church
- Phone: (828) 689-2911
- Address:
Madison County Health Department
Call ahead to check availability
- Phone: (828) 649-3531
- Address:
Safe Kids WNC
Section 8: Support Groups, Community Outreach
Madison Home Health and Hospice
Bereavement support groups, grief education, and caregiver support groups are held at a variety of times and locations around the county.
- Phone: (828) 649-2705 Call for Details
Kids Path Bereavement Program
Care Partners Health Services Helps children grieve in their own unique way, putting them on the path to healing. Includes individual and group counseling, play therapy, and more.
- Phone: (828) 255-2870 Ext 6480
AL-ANON Meetings
Mars Hill United Methodist Church
- Phone: (828) 689-2343
- Address:
Marshall Presbyterian Church
- Phone: (828) 649-3622
- Address:
Narcotics Anonymous Meetings
Marshall Presbyterian Church
- Phone: (828) 689-3622
- Address:
Mars Hill United Methodist Church
- Phone: (828) 689-2343
- Address:
Community Action Opportunities
Weatherization/HARRP
- Phone: (828) 252-2495
- Fax: (828) 253-6319
- Address:
Complete application
My Sisters Place
- Contact:
- Joyce Cody - Executive Director and Client Advocate
— or —
Crystal Webb - Children’s, Client, and Hospital Advocate
- Joyce Cody - Executive Director and Client Advocate
- Phone: (828) 649-2582
- Toll-Free: (888) 765-3441
- 24 Hour Crisis Line: (828) 649-2446
- Address:
Empowering Madison Youth to Succeed
- Phone: (828) 649-9276 Ext. 248
- Address:
Madison County Cooperative Extension Nutrition Education
- Website: Madison County Cooperative Extension Nutrition Education
- Hours: Monday - Friday; 8:00 a.m. – 4:30 p.m.
- Phone: (828) 649-2411
- Fax: (828) 649-2020
- Address:
Madison County 4-H and Youth Development
- Email: misty_varnell@ncsu.edu
- Phone: (828) 649-2411
- Address:
Safe Kids
- Contact: Vickie Witladh-Killough
- Phone: (828) 213-5548
- Address:
Madison County Public Libraries
The Madison County Public Library system is a dynamic civic resource that promotes free and open access to information, materials, and services to all members of the community to advance knowledge, foster creativity, encourage the exchange of ideas, build community, and enhance the quality of life.
Hot Springs
- Contact: Vickie Witladh-Killough
- Hours: 10:00 a.m. - 6:00 p.m. on weekdays and 10:00 a.m. - 2:00 p.m. on weekends
- Phone: (828) 622-3584
- Address:
Mars Hill
- Hours: 9:00 a.m. - 6:00 p.m. on weekdays and 9:00 a.m. - 2:00 p.m. on weekends
- Contact: Vickie Witladh-Killough
- Phone: (828) 689-5183
- Address:
Marshall
- Contact: Vickie Witladh-Killough
- Phone: (828) 649-3741
- Address:
Madison County Parks and Recreation
- Website: Madison County Parks and Recreation
- Phone: (828) 649-3635
- Fax: (828) 649-3701
- Address:
Laurel Community Center
Provides education, fitness and recreation, senior meal Program, and other resources.
- Website: Laurel Community Center
- Phone: (828) 656-3633
- Address:
Area Agency on Aging Land of Sky Regional Council
Programs include:
- Family Caregiver Support Services
- Foster Grandparent Program
- Health Promotion and Disease Prevention
- Long-Term Care Ombudsman
- Money Follows the Person
- Project CARE (Caregiver Alternative to Running on Empty)
- Senior Companion Program
- Senior Tar Heel Legislature
Contact Information:
- Website: Land of Sky Regional Council
- Phone: (828) 251-6622
- Fax: (828) 251-6353
- Address:
Section 9: Madison County Health Department
Pregnancy Care Management for High-risk Pregnancies CMHRP
Madison County Health Department
- Contact: Kaitlyn Orr
- Email: korr@madisoncountync.gov
- Phone: (828) 649-3531 ext. 227
- Fax: (828) 649-9078
Children Care Management for high-risk children 0-5 years old
Madison County Health Department
- Phone: (828) 649-3531
Triple P Positive Parenting Program (provided by MAHEC)
- Contact: Sarah Clark
- Email: Sarah.clark@mahec.net
- Phone: (828) 707-5688
Dental Center
Offers: Preventive care, x-rays, sealants, restorative care, dentures, partials, etc.
Located downstairs of the health department.
- Contact: Sheila McAbee - Dental Office Manager
- Email: smcabee@madisoncountync.gov
- Phone: (828) 649-1271
Environmental Health Office
Located on 25/70 with DSS and the tax office
- Contact: JamieList - Environmental Health Supervisor
- Hours: Monday - Friday; 7:30 a.m. – 4:00 p.m.
- Email: jlist@madisoncountync.gov
- Phone: (828) 649-9598
Child Health Nurse
- Contact: Brittany Byers - RN/ Child Health Nurse
- Email: bbyers@madisoncountync.gov
- Phone: (828) 649-3531 Ext. 241
WIC (Women, Infants, & Children)
- Phone: (828) 649-3531 Ext. 239
Post-Partum/ Newborn Home Visits
- Contact: Brittany Byers - Child Health Nurse
- Email: bbyers@madisoncountync.gov
- Contact: Katrina Dodson, Family Planning Coordinator
- Email: kdodson@madisoncountync.gov
- Phone: (828) 649-3531 ext. 241 or ext. 273
Maternal Health
- Contact: Katrina Dodson - Maternal Health Coordinator
- Email: kdodson@madisoncountync.gov
- Phone: (828) 649-3531 ext. 273
Wise Woman
- Contact: Paige Massey Call to make an appointment
- Email: pmassey@madisoncountync.gov
- Phone: (828) 649-3531 ext. 236
Breast and Cervical Cancer Screening Services (BCCCP)
Contact to schedule screening, pap smears, and referral follow-ups
- Contact: Paige Massey
- Email: pmassey@madisoncountync.gov
- Phone: (828) 649-3531 ext. 236
Sexually Transmitted Infections and HIV
- Contact: Rachel Potter - Hepatitis C Bridge Counselor
- Email: rpotter@madisoncountync.gov
- Phone: (828) 649-3531 ext. 251 or (828) 380-9529
- Contact: Keith Hoek - Communicable Disease
- Email: khoek@madisoncountync.gov
- Phone: (828) 649-3531 ext. 255
Medication for Opioid Use Disorder
- Contact: Rachel Potter
- Email: rpotter@madisoncountync.gov
- Phone: (828) 649-3531
Section 10: Madison County Dept of Social Services
Section 11: Miscellaneous
La Esperanza
La Esperanza is an outreach ministry of the Episcopal Church of the Holy Spirit in Marshall, NC. We currently serve over 70 Latina families/300+ people in Madison, Buncombe, and Yancey counties. The majority are first and second-generation immigrants from Mexico, Guatemala, and Honduras. The mission of La Esperanza is to encourage and strengthen the social, educational, physical, and mental well-being of the local Latino community and build relationships between cultures.
- Director: Rebecca Sharp
- Email: lalaesperanza20@gmail.com
- Phone: (828) 329-0675
- Mailing Address:
- P.O. Box 259 Mars Hill NC 28754
- Address:
Pet Care
Friends of Madison County Animals (FOMCA) Provides free and low-cost services to qualifying pet owners in Madison County, including spay/neuter, pet food pantry, vet assistance vouchers, flea/tick preventative and other Programs.
- Hours: Monday, Tuesday, and Thursday 1:00 p.m. - 4:00 p.m.
- Phone: (828) 649-9798
- Address:
Cell Phone: (free)
Assurance Wireless
Must have a household income below 200% FPL and/or be on Medicaid or enrolled in SNAP benefits.
Google: “free cell Phone: with Assurance Wireless”
- Website: Assurance Wireless
Eyeglasses (free)
New Eyes 250% FPL or less with a current (within the last two years) eye exam. The website mentions some free eye exam resources.
- Website: New Eyes
Memory Care
MemoryCare has a comprehensive resource guide to help seniors and their families better understand dementia, the different types of care available, and how to manage the costs associated with care.
Caring.com
Caring.com is a leading senior care resource for family caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We have been featured by AARP, The Administration for Community Living, The National Legal Resource Center, and Forbes, as well as referenced by many governmental agencies and organizations across the Internet.
- Website: What Is Nursing Home Care?
- Website: Eldercare FAQs and Helpful Guides
- Website: Emergency Housing Guide
Sleep Doctor Free and Discounted Mattresses
This resource has a list of organizations dedicated to providing free or discounted mattresses to those in need.
- Email: marie@hello.sleepdoctor.com
View the guide at How to Get Free and Discounted Mattresses